How can we help?
Ask mito AI anything, or browse the topics below.
Getting Started
Learn the basics of setting up your account and finding a home.
Messaging
Tips for communicating effectively with potential roommates and landlords.
Guides
Detailed guides on renting, safety, and community standards.
Frequently Asked Questions
How do I verify my account?
Go to your profile settings and follow the verification steps. You'll need to provide a valid ID.
Is mito free to use?
Yes, browsing listings and contacting roommates is free. We offer premium features for enhanced visibility.
How do I report a suspicious user?
Use the "Report" button on their profile or listing page, or contact our support team at hello@mito.my.
How does compatibility scoring work?
mito compares your living habits — cleanliness, sleep schedule, noise tolerance, guest frequency, budget style — to find people who genuinely fit your lifestyle, not just people nearby.
What post-match tools does mito offer?
After matching, mito gives you chore tracking, expense splitting, house rules, and gentle nudges to keep your household running smoothly.